Nick Lieurance
Content Designer
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Welcome!
Welcome!
Hey there. I'm Nick, and I write content that helps people make sense of things. That means step-by-step instructions for manuals. It means help center articles and FAQs. It includes concise, helpful interface copy for software too. Check out the case studies to see samples of my work.
Content design and writing
Content design and writing
Read case studies about my UX writing and content design projects.
Build with AI
Build with AI
In 2023, I helped SurveyMonkey use AI to make it easy to create a survey
VuLink Telemetry
VuLink Telemetry
My work helped VuLink become the fastest-selling device in In-Situ's history
In-Situ's Online FAQs
In-Situ's Online FAQs
I launched online, self-service help to improve usability at In-Situ.
Systems thinking and leadership
Systems thinking and leadership
Learn how I helped organizations improve collaboration, processes, and documentation.
SurveyMonkey Job Architecture Initiative
SurveyMonkey Job Architecture Initiative
I drove this cross-functional initiative to improve career documentation.
In-Situ's UX Writing Guidelines
In-Situ's UX Writing Guidelines
This example of systems thinking continues to inform writing at In-Situ.
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